The school should provide you with the card of an employee whose job it is to remember who you are and what your goals are. This person is available to talk to you on short notice, no matter how many times you call or how many questions you ask. The ins and outs of the helicopter industry can be a bit daunting at first. It is our job to take the mystery out of process.
In most cases, your personal contact will be a manager such as the company President or the Chief Flight Instructor or one of his assistants.