This dismissal policy is designed to inform and guide all enrolled students.
If a student has a grievance with flight school policy or procedure or with an instructor, the President and Chief Flight Instructor should be notified so the grievance can be discussed and resolved. If the grievance is not resolved, the Classic administrative staff will assist the student and flight training staff with the resolution process. The Classic staff maintains an open door policy and it is the desire of the entire organization to educate, encourage, and deliver constructive and beneficial service to all students.
Classic requests that students provide a minimum of four hours notice for a flight or ground session cancellation. The first “no call, no show†incident illicits a warning, but the second incident will result in the student being charged at the full ground rate for a two hour session.
Classic requires students to pay all accumulated fees upon completion of each lesson. If funds are deposited into an open account, the student will be notified when nearing a zero balance so additional funds can be deposited. With prior approval, state and federal funding agencies can deposit funds into an open account on behalf of the student. We accept cash, personal checks, Visa, MasterCard, and Discover Card.
Classic will refund all funds deposited on account, less any indebtedness, provided we are notified, in person or in writing, five business days in advance of the desired refund date. Students who receive state or federal funding and who wish to withdraw from flight training, must notify Classic in writing, and all funds, less indebtedness, will be returned to the issuing agency.